Under supervision, acts as a liaison between customers, plants and affiliate personnel in managing daily commercial issues, and coordinates and manages application engineering projects. Functions as contact person for customer engineers and buyers to negotiate complex issues. Performs and/or reviews product planning, testing, and analysis activities. Evaluates issues and provides resolution and handles more complex test situations. Prepares and delivers complex technical reports and presentations. Reviews and makes judgments on customer warranty data. Identifies future business opportunities and potential risks. Investigates competitor products and makes conclusions on the findings.
For Quality and applicable site specific Environmental Systems, the associate is responsible for understanding: